Legal
Privacy Policy
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1. Information we collect
We collect business and contact details you submit (name, email, phone, company), KYC and compliance documents required for merchant onboarding, and technical data such as IP address, device, and usage logs when you access our sites or APIs.
2. How we use information
We use data to provide payment services, complete onboarding, prevent fraud, meet regulatory obligations, improve product reliability, and communicate about service status, support, and commercial updates you request.
3. Sharing
We may share data with banking partners, payment networks, KYC vendors, cloud infrastructure providers, and regulators where required. We do not sell personal information.
4. Retention
We retain information for as long as needed to deliver services and meet legal, tax, and dispute-resolution requirements applicable to payment businesses in India.
5. Security
We apply administrative and technical safeguards including access controls, encryption in transit, and monitoring. No method of transmission is perfectly secure; report concerns to our support desk promptly.
6. Your choices
You may request access or correction of personal data we hold about you, subject to legal limits. Contact support@finmatrix.com or hello@finmatrix.com.
7. Updates
We may update this policy as products or laws change. Material updates will be reflected on this page with a revised date.