Service
Relationship Desk
When money is stuck, you need people who know the rails. Finmatrix Relationship Desk pairs you with specialists for onboarding, incidents, and commercial growth.
Support that understands payments — not just ticket queues.
Named account contact
A single point of ownership for escalations, product questions, and roadmap feedback.
Incident response
Priority handling for production issues with clear communication until resolution.
Integration reviews
Optional architecture reviews before go-live to catch webhook and reconciliation gaps.
Growth planning
Volume tiers, new product enablement, and SLA discussions as you scale.
Related services
Collection Gateway
Accept payments across UPI, cards, net banking, and wallets from a single integration.
Disbursement Engine
Send payouts to vendors, partners, and customers with bank-grade reliability.
Merchant Onboarding
Go live faster with guided KYC, MID provisioning, and sandbox-to-production handoff.